Last Updated: 3rd June 2023
Welcome to Corfu Travel Guide
We help users to research and book travel experiences here on and around the island of Corfu. However, we are not a travel or tour agency, and we do not provide such experiences ourselves. When you make a booking, you will be purchasing a tour, ticket or other service directly from the third-party supplier.
1.2 If you wish to contact us, please visit our Corfu Travel Guide page giving information about ways to contact us. You can also write to us at the following address: Corfu Tourist Ltd, Office 7 Castledine House, 5 Heanor Road, Ilkeston, DE7 8DY England.
1.6 THE WEBSITE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Use of the Services
2.1 As a condition of your use of the Services, you represent and warrant that (i) all information supplied by you in the course of your use of the Services is true, accurate, current and complete, and (ii) you are 13 years of age or older in order to use the Website. CTG does not knowingly collect the information of anyone under the age of 13.
2.2 Your use of the Services is permitted by CTG only for personal, non-commercial use and/or to make legitimate requests to make a Booking of the Products offered. You agree not to use this Services to make any speculative, false or fraudulent requests or Bookings.
2.3 You further represent and warrant that you (a) are not currently suspended and have not previously been banned by CTG from using the Services; (b) are not acting on behalf of a competitor of CTG ; (c) have full power and authority to enter into this legally binding agreement and in doing so will not violate any other agreement to which you are a party.
2.5 In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. CTG does not endorse such content, and cannot vouch for its accuracy. You, therefore access and use the Website at your own risk.
Website Prohibited Activities
4.1 The content and information on the Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software (including Software, as defined in Section 8.2), code or other material, and collectively described herein as the "Website Content"), as well as the infrastructure used to provide such Website Content, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any Website Content, or any products or services obtained from or through the Website. Any other use of the Website Content, products and/or services requires the prior written permission of Corfu tourist Ltd.
4.2 Additionally, you agree that you will not and will not assist or enable others to:
a. use the Website or the Website Content for any commercial or unlawful purpose;
b. access, monitor or copy any Website Content using any robot; spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any Website Content for any purpose without our express written permission;
c. violate the restrictions in any robot exclusion headers on the Website or bypass or circumvent other measures employed to prevent or limit access to the Website;
d. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the Website;
e. deep-link to any portion of the Website for any purpose without our express written permission;
f. "frame", "mirror" or otherwise incorporate any part of the Website into any other website without our prior written authorisation;
g. attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software;
h. use the Website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user's use of the Website;
i. use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
j. use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;
k. use the Website to promote bigotry or discrimination against protected classes;
l. use the Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
m. use the Website to submit or transmit pornography or illegal content;
n. use the Website to solicit personal information from minors, or to harm or threaten to cause harm to, any person including minors;
o. attempt to gain unauthorised access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means;
p. use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses");
q. use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;
r. use the Website to violate the security of any computer network, crack passwords or security encryption codes;
s. disrupt or interfere with the security of, or otherwise cause harm to, the Website; or
t. remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.
5.1. When you use the CTG Website, or send e-mails, and other communications from your desktop or mobile device to us, you are communicating with us electronically and agree that we may communicate with you to send you non-marketing messages, such as messages related to any upcoming Bookings.
5.2 As part of our Services we share information with our partners in order to provide you with information about special offers, products, and services which might interest you. Such information will typically be sent through newsletters and marketing communications and represent efforts to get to know you and your preferences better across our Services and those of other companies in the Group. In turn, this enables customization of the services in line with those preferences.
Links to Third Party Websites
7.1 The Website may contain hyperlinks to websites operated by parties other than CTG ("Third Party Sites". Such hyperlinks are provided for your reference only. Their presence on the Website does not signify any endorsement by CTG of the material on such Third Party Sites nor any association with their operators.
7.2 We do not control Third Party Sites and are not responsible for their contents, or the privacy or other practices of those that own and operate them.
7.3 It is your responsibility to ensure that whatever hyperlinks you select and/or software you download (whether from the Website or Third Party Sites, and including Software, as defined in Section 8.2) are free of Viruses.
7.4 In some cases you may be asked on a Third Party Site if you wish to link your profile on a Third Party Site. Choosing to do so is optional. If you decide to link your profiles and you later wish to disable such a link, you should contact the Third Party Site.
Software on the Website
8.1 Software from the Website is further subject to United Kingdom export controls. No software from the Website may be downloaded or otherwise exported or re-exported (a) into (or to a national or resident of) Cuba, Iraq, Sudan, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods, or (b) to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By using the Website, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
8.3 You acknowledge and agree that all Software contained on the Website is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
8.4 WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY IN ACCORDANCE WITH THE TERMS OF THE APPLICABLE LICENSE AGREEMENT.
Copyright and Trademark Notices
9.1 Excluding Third Party Content, the Website and all content of the Website including, but not limited to, all visual interfaces, interactive features, custom graphics, design, computer code, products, software, compilation of other content (such as compilation of third party content), and other elements and components of the Website are: ©2023 Corfu Travel Guide and Corfu Tourist Ltd. All rights reserved. CTG is not responsible for content on websites operated by parties other than CTG All other product or service names or slogans displayed on the Website (including those of the Products) are registered and/or common law trademarks of Corfu Travel Guide and Corfu Tourist Ltd. and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of CTG or the applicable trademark holder. In addition, the look and feel of the Website, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of CTG and may not be copied, imitated or used, in whole or in part, without the prior written permission of CTG All other trademarks, registered trademarks, product names and company names or logos mentioned in the Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by CTG.
9.2 If you are aware of an infringement of either your brand or our brand, please these to us by email. We only address messages concerning brand infringement at this email address. email@example.com
Products and Booking Reservations
10.3 CTG is not a travel agency and does not provide or own any Experiences. Although CTG provides the Website with information about Products and facilitates Bookings, such actions do not in any way constitute CTG's sponsorship or approval of such Suppliers, or any affiliation between CTG and any Supplier. CTG does not endorse or recommend any Products. You agree that CTG is not responsible for the accuracy or completeness of information it obtains from Suppliers and/or that is displayed on the Website.
10.4 By making a Booking, you warrant that you are at least 18 years of age, that you possess the legal authority to enter into both this binding agreement and a binding agreement with the Supplier, to use the Services, to purchase the Product, and that all information you supply is true and accurate. You further agree that you will use the Platform to make only legitimate Bookings for you and/or others for whom you are legally authorised to act.
11.1 The price of each Product will be quoted on a per-person basis unless otherwise specified.
11.2 Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by CTG. See Section 12 for more information about currency conversions.
11.3 Price quotations are subject to change without notice until a Booking has been made.
11.4 Unless the Supplier has otherwise specified, prices do not include any local taxes, or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
11.5 Inclusions are determined by the Supplier. Prices do not include tips/gratuities; passport and visa fees; baggage and personal insurance; any items of a personal nature; taxes or duties; and any beverages or food that the Supplier has not specifically stated are included.
12.1 CTG shall not be liable to you if prices change due to currency fluctuations or is influenced by factors outside of its control. CTG and its affiliates do not warrant or guarantee accuracy.
13.1 When you make a Booking, CTG collects your payment information and processes your payment as described in Section 14. In doing so, CTG acts as the limited payment collection agent of the Supplier, collecting your payment for the applicable Product(s) on behalf of such Supplier. Full payment by credit or debit card is required to make a Booking unless otherwise specified. The payee will be listed as Corfu Tourist Ltd on your statement.
13.2 The value of your Booking may be subject to taxes, duties, foreign transactions, currency exchange, or other fees. Your bank or payment card company may convert the payment into the local currency and may charge fees, resulting in differences between the amount displayed through the Platform, and the final amount charged to you. CTG recommends that you contact your bank or card company if you have any questions concerning any applicable currency conversion or fees.
14.2 In the event you make a Booking using a credit or debit card and your payment is processed via a European acquirer, the payment processing services will be provided by Stripe LLC. (generally indicated by Corfu Tourist Limited being referenced on your card statement).
Modifications or Cancellations by You
15.1 Once a Product has been purchased, your Booking cannot be changed by you or cancelled with a refund, unless otherwise stated in the terms and conditions applicable to such Product.
15.2 The standard cancellation policy allows you to request a change to and/or cancel a Booking up until 24 hours before the start time of the Booking; or if the Experience does not have an explicit start time, the deadline to request a change or to cancel will generally be 11:59pm, two days before the start date. Timings are calculated in accordance with the time zone of the Experience.
15.3 If any Product is designated as 'All Sales Final' or with materially similar messaging, it is non-refundable, and it will not be possible to change or cancel it after making a Booking. A minority of Products have other, different cancellation policies. In all circumstances, you must check the cancellation policy contained in the applicable Product listing at the time of your Booking, which is the policy that will apply to and govern the terms of your cancellation and any refunds.
15.4 Notwithstanding Sections 15.2 and 15.3, (a) requests for modifications and amendments to a Booking, including date change requests (collectively, a "Change Request") should be made directly to the provider of the service you booked, whose contact details are available within the booking information. Please note that a Supplier may charge a fee to accommodate a Change Request; in such circumstances, you will be required to pay such a fee in order that the supplier may successfully process your Change Request.
15.5 All Change Requests shall be processed by and subject to the availability and agreement of the applicable Supplier. CTG does not guarantee the success of any Change Request. To the extent the Supplier is unwilling or unable to accept such Change Request, then your right to a refund (if any) shall be governed by the cancellation terms of your Booking.
15.6 If you make a Booking using a promotion code, or if you accept a discount or special-offer price during the check-out process, you may invalidate your discount or special-offer price by making a Change Request after Booking.
15.7 No refunds are available once an Experience has commenced, or in respect of any Product's package, accommodation, meals or any other services that have started to be utilised.
Other Modifications and Cancellations
16.1 Occasionally a Supplier may make a change to a Product after your purchase, including but not limited to the date, price, inclusions, coverage, age requirements, and/or any other Product features and/or requirements. As a result, CTG (acting on the Supplier’s behalf), reserves the right to cancel, change or substitute any Product that you have purchased, at any time, for any reason. If the change proposed by the Supplier is material (for example, a change in dates and/or a significant change to the itinerary), and you are dissatisfied with the alternative that is offered, you will be entitled to a full refund of the original purchase price.
16.2 We may decide, in our sole discretion, that it is necessary or desirable for the protection of our interests, the Supplier's interests and/or your interests, to withdraw our Services resulting in an override of the Product's cancellation policy and the effective cancellation of a Booking. We may also determine, in our sole discretion, to arrange a refund to you in part or all of the amounts charged to you. You agree that we and the applicable Supplier shall have no liability for such cancellations or refunds.
Passports, Visas & Insurance
17.1 When you make a Booking, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.
17.2 For applicable passport and visa requirements, you should consult the relevant embassy or consulate for information. Such requirements may change at any time, and it is your responsibility to check for up-to-date information before making a Booking and before your departure. CTG accepts no liability in connection with any person who is refused entry onto a flight or into any country, including countries such person may just be passing through en route to their destination.
17.3 As visa and health requirements are subject to change without notice, CTG recommends that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.
17.4 CTG strongly recommends that you purchase a comprehensive travel insurance policy prior to departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.
17.5 CORFU TOURIST LTD/CORFU TRAVEL GUIDE DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO ANY DESTINATION IS ADVISABLE OR WITHOUT RISK, AND CORFU TOURIST LTD/CORFU TRAVEL GUIDE IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
18.2 THE INFORMATION, CONTENT, SOFTWARE, PLATFORM, AND SERVICES PROVIDED BY CORFU TOURIST LTD/CORFU TRAVEL GUIDE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING IN RELATION TO RESERVATION AVAILABILITY AND PRICING ERRORS. CORFU TOURIST LTD/CORFU TRAVEL GUIDE, ITS PARENT, SUBSIDIARIES AND CORPORATE AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND OTHER SERVICES (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, CORFU TOURIST LTD/CORFU TRAVEL GUIDE EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS AND/OR ON BOOKINGS MADE UNDER AN INCORRECT PRICE.
18.3 CORFU TOURIST LTD MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND OTHER SERVICES FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE CORFU TOURIST LTD OR CTG. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. CORFU TOURIST LTD DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THE PLATFORM IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CORFU TOURIST LTD/CORFU TRAVEL GUIDE HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT, SOFTWARE, PLATFORM, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.
18.4 THE SUPPLIERS ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF ANY OF THE CORFU TOURIST LTD/CORFU TRAVEL GUIDE. THE CORFU TOURIST LTD/CORFU TRAVEL GUIDE IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM ANY BOOKING OR USE OF A PRODUCT. THE CORFU TOURIST LTD/CORFU TRAVEL GUIDE HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
18.5 IN NO EVENT SHALL CORFU TOURIST LTD/CORFU TRAVEL GUIDE (OR ANY OF THEIR OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, A PRODUCT OR A BOOKING, OR YOUR ACCESS TO, DISPLAY OF OR USE OF THE SERVICES WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF CORFU TOURIST LTD OR CTG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
18.6 If any Corfu Tourist Ltd is found liable for any loss or damage that arises out of or is in any way connected with your use of the Services or with a Booking or use of a Product, then the Corfu Tourist Ltd liabilities will in no event exceed, in the aggregate, the greater of (a) the sum paid to Corfu Tourist ltd in respect of the Booking giving rise to the claim, or (b) one hundred pounds (GBP £100.00).
21.1 You will receive a Corfu Travel Guide branded ticket (or, alternatively a voucher from the Supplier) (in each case, a "Ticket") for each Product you Book, with such Ticket being issued on behalf of the applicable Supplier. The Ticket would be sent by email and may contain a QR code that you can show to the tour Supplier.
21.2 You must provide the original, authentic Ticket to the applicable Supplier in order to redeem your Product. Your Booking cannot be honoured or redeemed without presenting a valid Ticket. Ensure you read the terms and conditions relating to your Booking in order to understand what will be required by the Supplier by way of Ticket presentation.
21.3 For security purposes, when redeeming your Ticket you must present a valid photo ID if asked to do so by the Supplier.
21.4 In some cases, a Supplier may also require that you present the payment card used to purchase your Product at the time of redemption. This typically applies to attraction and show tickets. You should be advised at check-out whether or not this will be required. If you have questions about such a requirement, contact the Supplier directly.
21.5 Once you have been contacted by the supplier you may be required to print off a ticket. If you have questions about such a requirement, contact the Supplier directly.
22.5 Any rights not expressly granted herein are reserved.
Jurisdiction and Governing Law
23.2 Use of the Services is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. The foregoing shall not apply to the extent that applicable law in your country of residence requires the application of another law and/or jurisdiction and this cannot be excluded by contract.